Smart Advertisement by Evian and the LPGA

My daughter recently sent me these pictures from Germany. She was in the airport and purchased some water. When she saw the advertisement, she immediately thought of me. I have to say, I am impressed by the LPGA’s public relations savvy to promote one of their Major Championships! 
Continue reading

Great Customer Service is What Makes a Great Golf Experience

Roundel Glen Logo (1)

Customer Service is critical to a fantastic golfing experience!

Customer service separates just playing golf from a great golfing experience! Most golfers remembers a golf course, but the real treasure is when they remember the golfing experience at a golf course.

You know what I mean. From the moment you drive on to the property until the time you leave, you are treated with respect and a feeling of welcome. Many large resorts bend over backwards to have everything at your fingertips. They have a large operating budget and you also pay for this type of quality service. However, the golfing experience I am referring too follows this same business model, yet on a smaller scale!

Continue reading

Final Round of Golf At Roundel Glen

Recently, I retired from 32+ years of active full-time service in the Royal Canadian Air Force. My career was exciting and, looking back, went by very quickly. On that note, my wife and I have decided to move to North Bay to be near family and to embark on a new journey. With this in mind, on Wednesday past, I played my last official round as a member at Roundel Glen Golf Course.

After 3 years of great golf, I was invited to play my final round with my friend Mac. With time on my hands, we teed it up in the middle of the morning (because I had time). As we approached the first tee, we were joined by the Club Pro, Jay Masters, and a single named Gord. After shaking hands and quick intros, it was time to play some golf!
Continue reading

The Callaway Chrome Soft – First Thoughts

20160622_093929

Thanks Golf Canada and Callaway for the great gift.

Thank you Golf Canada and Callaway for the great gift I received in the mail. A sleeve of The Chrome Soft and Chrome Soft Golf Ball with Truvis Technology were a pleasant surprise. At first I was not sure about the Truvis pattern, but I changed my mind when I saw Tom Watson use one during The Masters. On my last round, I used the “soccer ball” pattern (as nicknamed by the guys in my group) and my first impression was excellent.

As a member of Golf Canada I was automatically entered into a draw for two sleeves of Callaway golf balls when I entered 6 rounds into their official handicap system. I never gave it much thought after receiving the pop-up that I was entered in the draw, however when I received the email saying I had won I was pretty excited. Shortly after the emails, the little treasures showed up.  Continue reading

You Know You Know You Are Having A Bad Day When….

Golf is an exciting, adventurous, exasperating and addictive game. Some days I play as if I know exactly what I am doing. Others, not so much!

The first three holes at Roundel Glen Golf Course, for some reason, are challenging to my game. I am not sure why, but how I start on these holes is usually indicative of my round. I am not sure if it is just mental, but I always have in the back of my mind “You know you are having a bad day when…”
Continue reading